14 days free

You sell in three places at once - and all of them are open around the clock

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The customer picks the product, chooses the delivery time and pays on their own - even at midnight, while you sleep. All that's left for you is to prepare and deliver.

Try free for 14 days See a live shop first →

Nothing to pay, no card required.

14 days free Money goes straight to you We'll set it up together

And that's just the counters

While the customer is choosing, Welkoma works for you

Three places where people buy from you are only half the job. The other half comes next: the order needs to be accepted, prepared, delivered - and the customer kept. See what happens at every step.

A shop that plays by your rules

Where you deliver and for how much, at what hours, how many orders a day you can take. Peak hours can cost more; holidays and days off are closed with a calendar.

So people spend more

The shop itself suggests add-ons to the order - you choose which ones. A product can have variants: size, configuration, price.

Payment the way it suits

By card on the site and in Telegram, or on delivery. The money goes straight to your account - we never touch it. The site speaks four languages.

You don't need to be tech-savvy

One simple screen: today's orders, revenue, what's running low. The product form is a few clear fields, and AI can generate the description, the name and the photos. The advanced mode is hidden but opens with a button.

Orders and stock

All orders in one list: what to prepare, for whom, where and when. What's sold is written off from stock automatically.

The customer is kept posted without you

"Accepted", "being prepared", "courier on the way" are sent automatically - to Telegram, e-mail or SMS. In the evening you get the day's summary.

Your customer base

Who bought what and when - kept by you, not in someone else's services and chats. Points add up with every purchase, and whoever buys more often moves up a level and gets a bigger discount.

Reasons to come back Pro

A discount code for a holiday, a gift card, a message to your base about a new item. The shop reminds the customer about a loved one's birthday.

Chose but didn't buy Pro

Forgot to pay - the shop politely reminds them before the occasion passes. After delivery it asks for a review with a photo.

And dozens more of the little things a day is made of

Plans stack up: Pro includes everything in Start, Business - everything in Pro.

  • Your own site address with a certificate
  • Site in four languages
  • Categories, filters and catalogue search
  • Product variants: size, configuration, price
  • AI generates the product description, name and photos
  • Customer favourites
  • Pickup points with their own addresses and hours
  • Delivery by zones and kilometres - the price is calculated from the address
  • Hourly delivery windows, peak hours with a surcharge
  • A daily order limit - the shop won't take more than you can prepare
  • Days off - a calendar of when orders aren't accepted: holidays, vacations
  • Payment by card or on delivery
  • Customer's note on the order
  • Cart upsell - add-ons to the order
  • Customer sign-in by phone number
  • Customer account - orders, points and saved addresses: wherever they've ordered before, no need to type it again
  • Repeat a past order in one click
  • Loyalty programme - points add up on their own; frequent buyers get a level with a discount
  • Assembling a product from components with stock write-off
  • A warning when a product runs low
  • Stock write-off with a reason - broken, spoiled, used for the display or a gift
  • Stocktaking - recount the stock and match it against the system
  • Customer notifications at every step - order accepted, prepared, with the courier, delivered
  • The day's summary to your Telegram or e-mail
  • A visual editor for the site and the Telegram storefront - theme, colours and blocks, no developer needed
  • Your shop's card in Apple and Google Wallet
  • Discount codes and gift cards
  • A wheel of fortune for new customers
  • Product matching by questions - the customer answers, the shop suggests what fits
  • Messages to your base - everyone or a group: a new item, a promo, "haven't ordered in a while"
  • Reminders of the customer's important dates
  • Recovering unfinished carts - a reminder for those who chose but didn't pay
  • Reviews with photos and their moderation
  • A welcome bonus for getting the customer card
  • Staff, roles and order assignment
  • Blogger promo codes - each gets a personal code and their own account: you see how many orders they brought and what commission they're owed
  • A separate order screen for staff

📦 It's one program, not five. A shop usually needs a separate service for the site, another for messages, another for bonuses, another for reports and a spreadsheet for the books - each with its own bill, its own login and its own settings, and connecting them is on you. Here it's all one: one setup, one bill.

Industry packs

The fine points of your trade - as a separate pack

Everything above works for a shop of any kind. The specifics of your niche switch on as a separate module - already included in the subscription price, nothing extra to pay. Pick yours.

Bouquets are built from flowers in stock

You keep flowers as stock and a bouquet as a recipe made of them. Sell a bouquet - the roses, greenery and ribbon are written off automatically, and you see how many bouquets the flowers still cover.

Flower swap with approval Business

A flower ran out - the florist offers a swap right from the order, the price is recalculated, the customer confirms. No calls, no apologies.

Ordering as a gift

The recipient is separate from the buyer: name, phone, card text; it can be anonymous with "don't call the recipient". The courier gets their own note.

A voice or video greeting Pro

The buyer records a greeting while ordering, and a QR code is printed on the card. The recipient points their phone camera - and hears a familiar voice.

Surprise delivery Pro

The buyer doesn't know the address? The recipient gets a message with a link and enters the address themselves. The surprise is safe, the delivery happens.

A photo of the bouquet before it ships Pro

The bouquet is ready - the customer instantly gets its photo, by e-mail or a link in an SMS. Ordered from a picture but something else arrived - that doesn't happen with this pack: people see their bouquet before the courier even leaves.

AI writes the greeting text Pro

The buyer freezes over a blank card - AI suggests a few warm options for the occasion. All that's left is to pick one and tweak it.

Bouquet matching by occasion Pro

The customer can't decide? A short quiz - for whom, the occasion, the budget, favourite colours - and the shop suggests fitting bouquets. The questions come pre-set for the flower niche.

Holiday peaks under control

Ahead of February 14 and March 8 the shop prompts you to prepare, and the daily order limit won't let you take on more than your hands can handle. After delivery the customer gets care tips for the bouquet.

🌷 The pack switches on and off in the settings - the shop's core stays the same. Within one subscription, no extra charges.

🎂 The cakes and pastry pack is in the making. The core already covers a pastry shop fully: a catalogue with variants and ingredients, orders for a date and time, prepayment by card, stock write-off of ingredients, a customer base and reminders. Tell us which fine points of your craft eat the most time - they'll get into the pack first.

🎁 The gifts pack is in the making. The core already covers a gift shop fully: a catalogue, timed delivery, payments, cart upsell, a customer base and gift cards. Tell us which fine points of your trade eat the most time - they'll get into the pack first.

🥛 The groceries pack is in the making. The core already covers a food shop fully: a catalogue, delivery by zones and time, payments, stock with warnings, regulars and one-click reorders. Tell us which fine points of your trade eat the most time - they'll get into the pack first.

🐾 The pet supplies pack is in the making. The core already covers a pet shop fully: a catalogue with variants, delivery, payments, stock, and "food is running out" reminders via reorders and messages. Tell us which fine points of your trade eat the most time - they'll get into the pack first.

What changes

The very same Tuesday - without the shop and with it

This is not a feature list but an ordinary day of a shop. Flip the switch and compare who does the work.

  • A DM: “Hi, how much is a basket of roses?” You reply between two orders. The customer opened the catalogue herself: prices, photos and contents are already there.
  • You estimate delivery across town in your head - afraid to undercharge. And you plan the drop-off order, recalling where all the addresses are. Delivery cost was calculated from the address before payment, and all the day's addresses are on a map - the route falls into place by itself.
  • You copy an order from a chat into a notebook. Third time today, and the handwriting is no longer yours. The order arrived as a ready-made card: contents, address, time, payment.
  • Dinner goes cold: two chats ask about tomorrow, a third is approving a card note. The shop takes orders without you. The evening is yours again.
  • The “can I order for tomorrow?” message waits until morning - unless the person bought where they got an answer. The order is placed and paid. You learn about it from the morning list.

Time on the left, how the hour goes on the right. Tap “With Welkoma” to compare.

Try free for 14 days

Less manual work

Chats, sums and reminders - the shop takes them over

Every line on the left is time you now spend by hand. On the right - who does it in Welkoma.

  • You dictate prices and contents to every new customerThe product page answers for you: photos, price, contents, lead times
  • You calculate delivery cost and time in chatThe buyer picks a slot from your schedule; delivery cost is calculated from the address
  • You assemble an order from three chats and a notebookAll orders in one list: what to make, for whom, where and when
  • You keep stock in your head and remember it on FridayThe stock writes off what is sold and warns when running low
  • You type “accepted”, “ready”, “courier on the way” by handThese messages go to the buyer on their own - by SMS, email or a Telegram bot notification
  • You sum up the day from memory before bedThe daily summary arrives by itself - in Telegram or by email

💳 Payment also happens without you. The buyer pays by card on the site or in Telegram, the money goes straight to your account - we never touch it. Until card payments are set up, the shop runs on pay-on-delivery.

Analytics and reports

For the first time you will know exactly what is happening in your business

Not by feel but by numbers: how much you sold, what people buy, where orders come from and which ads paid off. Counted automatically, every day.

  • Revenue, orders and average order - by day and week, no notebook or calculator
  • For every product you see what sells and what just sits in the window
  • For every order you see where it came from: site, Telegram or the storefront app
  • For your ads you see which link or ad brought the buyer - and which didn't
Try free for 14 days

The screen is an example: the numbers on it are for demonstration.

The second and third order

The customer stays in your base, not in someone else's chat

Today customers' contacts are scattered across chats, and only you remember their special dates (and not all of them). The shop gathers everything into your base - and brings people back by itself, with no ad budget.

Base with history

Who bought what and when - for every person. The base belongs to you: browse it, export it, write to it.

Points and levels

Purchases earn points, regulars get a higher level, and the customer card lives in their phone.

Codes, cards, wheel

A discount code for a holiday, a gift card for an amount, a wheel of fortune and gift-picking by questions.

Campaigns and dates

A new product or a sale - one message to the base. The shop reminds a customer of a loved one's birthday in advance.

Abandoned carts

Picked but not paid - the shop politely reminds them itself, while the occasion still stands.

Reviews and bloggers

Customers leave ratings and photos. Give a blogger a personal code - and see how many orders they brought.

🌷 Flower shops get an extra set of features: a bouquet is assembled from flowers in stock and written off automatically, the florist can approve a flower substitution, voice and video cards for the recipient, surprise delivery and hints for 14 February and 8 March.

What is needed from you

Four steps - and you can take orders

Nothing to install: the admin opens from a phone or computer, and setup means filling in ordinary fields. At first it's like your first bank form: scary only until the second field.

  1. 1

    Name the shop

    Name, logo, contacts, languages. The shop is created automatically in a few minutes.

    10 minutes
  2. 2

    Fill the catalogue

    You add products with a simple form: photo, price, description, variants. Five is enough to start.

    an evening for the first catalogue
  3. 3

    Delivery and payment

    Where you deliver, what it costs, at what hours; peak hours can carry a surcharge. Card payments can be connected later - until then pay-on-delivery works.

    20 minutes
  4. 4

    Connect Telegram

    Following a short guide you get a key for your bot and paste it into a field. This is the customer bot: buyers place orders in it, and it replies in your shop's name. A separate bot for staff is in the works.

    15 minutes

🤝 You won't be left alone with the software. We go through the first settings together, check the shop before customers see it, and later we answer any question ourselves - not a forty-page manual.

Price without asterisks

From 1,690 CZK a month - and that is the whole price

No “per module” extras and no hidden lines: everything described above is inside one subscription. The first 14 days are free: enough to build the shop and take the first orders.

Tap what you sell - and we'll show the price in your own goods

The receipt is an example: the amounts are for demonstration.

Recommended to start

Start

1 690 Kčper month

Everything to sell online

  • Online shop - you connect your own web address yourself with a short guide
  • Orders in the Telegram bot and the storefront app inside it
  • Catalogue up to 25 products, cart, checkout
  • Delivery by district and by kilometre, time slots to choose
  • Payment by card or on delivery
  • Order, stock and customer tracking
  • Points and levels for regulars
  • 4 shop languages and sales reports
Try for free

In products that is about one bouquet a month - for a shop open around the clock.

Pro

3 190 Kčper month

So customers come back more often

  • Everything in Start, plus:
  • Catalogue with no product limit
  • Your shop's loyalty card in the customer's phone: they get points, level and discounts at hand, you get a customer who returns; plus their personal account with orders
  • Discount codes, gift cards, wheel of fortune
  • Campaigns, date reminders, abandoned cart recovery
  • Reviews with photos, voice and video greeting cards
  • Product builder: the customer assembles a bouquet or a set from components - stock is written off automatically

Business

5 390 Kčper month

If you have a store and a team

  • Everything in Pro, plus:
  • Staff: order assignment and notifications for them
  • Shifts, an order screen for staff, courier on the map
  • Referral programme for bloggers: the blogger gets a personal promo code, their followers a discount, and you see how many orders they brought and what they earn
  • 🔑 Everything is registered to youpayments, the bot and the site address are your property
  • 🗄️ A separate copy of the shopyour data never mixes with others', backups run automatically - after a failure the shop can be restored
  • 🚪 Easy to leavewe export products and customers on request as a plain spreadsheet

The subscription is invoiced in euros: €69 / €129 / €219 per month; CZK prices are an exchange-rate conversion, for orientation. “One bouquet” and “four cakes” are an estimate from a typical average order, not a revenue promise: only you know your prices.

Honest about the state

What already works and what we are finishing

Everything under “works” below is not plans but features of a live flower shop in Prague, my-angel.cz: we are moving them into the subscription. What's not there yet is written here, not hidden.

Works today

  • Online shop, orders via the Telegram bot and the storefront app on one catalogue
  • Orders, stock, delivery by district and time, pickup
  • Payment by card and on delivery - money goes straight to you
  • Points, levels, gift cards, a customer card in the phone
  • Apple and Google Wallet cards in the customer's phone
  • Discount codes, wheel of fortune, gift picking, campaigns, abandoned-cart reminders
  • Appearance editor: theme and colours of the site and the storefront app, your own customer-card design
  • Messages and codes by SMS - on top of Telegram and email
  • Reviews with photos, date reminders, voice and video greeting cards
  • Reports: where orders come from, what sells, what ads brought, daily summary
  • Blogger discounts: personal codes and a blogger's account

Finishing

  • A till at the offline store with terminals
  • Accountant export in accounting-software formats
  • Expense tracking: to see profit, not only revenue
  • A separate bot for the team: orders to florists, shift tasks, couriers

The rule is simple: what is not in the left column, we don't charge for.

Before you start

The questions asked most often

I'm not good with tech. Can I manage?

You can. The shop lives on the internet - nothing to install or update, you sign in from your phone or computer. Setup is plain fields, like ordering a taxi or a ticket. We go through the first steps together, and every screen says in plain words what to do.

I already have Instagram - why a site too?

Instagram shows well but sells poorly: every order turns into a chat with you. Keep it as a shop window and point the profile link to the shop - there the buyer reaches payment even when you are unavailable. And the customer list accumulates with you, not in someone else's network.

Does customers' money pass through you?

No. You open your own account with the Stripe payment system - it is registered to you, and payments from the site and Telegram go straight there. We neither see nor touch that money. Until the account is connected, the shop takes orders with pay-on-delivery.

What happens after the free 14 days?

You decide whether to continue. Two weeks show the main thing: whether running orders is comfortable and whether buyers place them themselves. Continue - from 1,690 CZK (€69) a month. If not - you pay nothing, and we export your products and customers on request.

I don't have many orders. Isn't it too early?

Rather the opposite: the fewer hands, the more each one costs. Start with five products - the shop takes over chats, sums and reminders, and costs about one bouquet a month. When you grow, the subscription is already in place.

Is this only for flower shops?

No. A catalogue, timed delivery, payments, a customer base, rewards and reports are needed by any delivery shop - cakes, gifts, groceries, pet supplies. Flower shops get an extra set of features, switched on if wanted.

How is this different from a website builder?

A builder gives you an empty storefront, and the rest is on you: products, delivery, payment - plus separate services for Telegram, rewards and tracking that still need wiring together. Here it is one product with one setup and one price, and at the start we go through it with you.

How is this different from accounting software?

Accounting software tidies up what you have already sold. We first add the places where people buy from you - the site, Telegram and the storefront app - and only then count orders, stock and revenue. One without the other works worse: order in a notebook brings no new orders, and new orders without tracking turn into chaos.

And if I want to leave?

You leave with no fuss: the subscription simply doesn't renew. The site address is yours, the bot is yours, payments are registered to you, and we export products and the customer base on request as a plain spreadsheet. We profit when you stay for the value, not because of a lock on your data.

14 days free

Test the deal on your own products

Leave a name and a contact - we open access, walk the four steps together and check the shop before the first order. We take a few shops a week so we can give each one personal time.

By pressing the button you agree to the processing of your contact to reply to the request - details in the privacy policy. No spam.